Frequently Asked Questions

Will the t-shirt shrink when you wash it?

Most t-shirts are Pre-shrunk 100%

What images can I upload for use in designs, and how do I properly prepare those images?

The system accepts most images formats, but please feel free to contact us if you have questions or need assistance. Similarly, we'll contact you if there are problems pertaining to the artwork submitted with your order.

How accurate is the preview I see online?

ShirtMagic's technology lets you get a good look at how your item will actually turn out, but computers can't perfectly simulate the real world. First of all, every computer monitor displays colors a little differently, so the colors of your actual merchandise (both the colors of the blanks and the colors of your designs) may not match perfectly with what you view on your screen. Secondly, embroidery and printing on non-paper surfaces are physical processes that are inherently imperfect, and slight variations from item to item inevitably exist. But please don't worry! Trust the names of the various colors you use on the site and trust that we will produce merchandise that looks great and doesn't disappoint! Also, please feel free to use the Notes feature to pass on any special requests or concerns to our Production Staff.


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